Quality ensured

ISO 9001:2000 / EN ISO 9001:2000 RWTÜV Certificate 

Procedures used when carrying out client’s orders:
  • Order registration
  • Analysis of client requirements
  • Selection of translator(s) for language and specialisation
  • All client requirements conveyed to translator
  • Consultation between interpreters (standardisation of terminology)
  • Supervision and coordination of the process by PATKON
  • Two-stage quality control:
    • Verification by a second translator (substantive correctness, linguistic, stylistic, control of a consolidated vocabulary)
    • Final control of translation by PATKON (format, completeness, compliance with the client’s guidelines)
  • On request, we create and update terminology databases